Turn off Find My on your devices and items

Before you sell, give away, trade in or service a device, you should turn off Find My. You should also unregister an AirTag or third-party item before you sell or give it away. If you no longer have the device or if you are unable to turn off Find My in Settings, you can remove it from your […]
Prepare your iPhone or iPad for service

Before you bring your device in or send it to Apple for service, follow these steps to help protect your personal information and save time on your repair. Never give your Apple Account password, device passcode, or account security details to anyone else. Neither Apple nor Apple Authorized Service Providers will ask for this information. […]
Get your Mac ready for service

To save time and protect your information, complete as many of these steps as you can before your Mac is serviced. 1. Make a backup Back up your Mac Having a backup is important in case it becomes necessary to erase or replace your computer’s startup disk during service. 2. Arrange for service Get service […]